STAFF training programs
THE SUCCESS OF THE ATTRACTION STARTS WITH THE INSTRUCTORS!
The success of the wave starts with the instructors and the experience they provide guest. This wave training specialist program & qualification course sets up your attraction for future success!
Staff members will participate in schedule staff training clinics throughout the short term or long term programs.
The program will cover the following:a. attraction cotrol & Awarenessb. Entry Level Operating Proceduresc. Detailed Training Techniquesd. Basic to Intermediate Level Ride Traininge. Basic to Intermediate Level Riding Coaching
THIS INFORMATION IS BASED OF KNOWN WAVE MANUFACTURE OPERATIONS AND TRAINING MANUALS. INCLUDES INFORMATION FROM ACCREDITED AQUATICS OPERATIONS AND LIFEGUARD CERTIFICATION PROGRAMS. KNOWLEDGE AND EXPERIENCE THROUGH NUMEROUS YEARS COMBINED BY OUR PROGRAM CONTRIBUTORS
COMMON challenges ASSOCIATED WITH THE WAVE ATTRACTION AND STAFF TRAINING
Wave manufactures are required by contract to complete a basic overview training and provide an operation manual when completing a project install and before opening to public operations.
IT IS THE VENUES OBLIGATION TO PROVIDE PROPER TRAINING, CONSISTENTLY UPDATE AND ADAPT THEIR OPERATIONAL AND TRAINING METHODS AS WELL AS offer ON-GOING TRAINING PROGRAMS TO IMPROVE THEIR TRAINING STANDARDS.
BASED ON THE HISTORY OF THE INDUSTRY, many locations employees or staff members may be limited to part time or seasonal hire and suffer from constant employee turnover, requiring new hire training or filling the position with a random lifeguard.
Ex: hire high school, young teenagers, college students, parents, tour competitors, pro riders. In both scenarios, training methods are not provided in depth, details are easily lost in translation and all proper procedures and training techniques soon become non-existent.
Failure to properly train your staff or hire experienced personnel will expose the venues, instructors and guest to notable risks, serious injuries, and poor experiences.
Without the proper knowledge and training instilled at the core of your team, you will be faced with countless challenges along the way. We are here to help you reach the potential of the sheet wave attraction & Operations.
cci sports has created and are continuing to develop structured training programs and on-going training content designed for sheet wave attraction operations.
check out our various program offerings from hands on training to digital content.
Employing well trained, QUALFIED, experienced guards is an effective way to IMPROVE:
OPERATIONAL EFFICENCY
Without the proper knowledge and training instilled at the core of your team, you will be faced with countless challenges. It is the venues obligation to provide proper training, consistently update and adapt their operational and training methods as well as on-going training programs to improve their training standards.
CONSISTENT TRAININg
CCi Sports emphasizes the importance of continually reviewing and improving education and training, to ensure the development of quality programs that meet consumer needs and provide consistent training. CONSISTENCY IN TRAINING WILL LEAD TO LOWER RISK OF INJURIES AND A MORE ENCHANCED CUSTOMER EXPEREINCE.
controlled ENVIRONMENT
Wave venues fail because of lack of staff training, injuries, or basic understanding of the full potential the attraction has to offer. Employing well trained, professional, experienced flow guards is a proven way to provide a better guest experience, prevent injuries and other tragic incidents.
GUEST EXPERIENCE
Everybody rides! We want instructors to be able to provide the guest with a great experience. The goal is for them to get back in line, improve each time and generate repeat customers!
wave attraction services
STAFF CLINICS
Staff members will participate in schedule staff training clinics throughout the short term or long term programs.
SHADOW PROGRAM
Trainees will woRk daily operations under the supervision of CCi Sports Instructors to gain real time experience and evaluate daily operations.
If private lessons, wave rentals or group sessions are offered, Trainees will also have opportunity to shadow during these times.
STAFF EVALUATIONS
instructors and daily operations will be EVAluated; feedback AND DETAILED REVIEW WILL BE provided to management.
PROGRESSION SESSIONS
Progression sessions allows riders to shred with the CCi Sports Team Members, receive trick tips and review photos and videos from the session for additional coaching and feedback.
POP UP EVENTS
CCi Sports will organize, promote, and manage an event tailored to current venue operations and local rider base.
ONLINE TRAINING
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VENUE CLUB STAFF MANAGERS AND INSTRUCTORS CAN TUNE INTO ONLINE ZOOM CLINICS HIGHLIGHTING TRAININIG TOPICS, TAKE ONLINE ASSESMENT TEST AND BENEFIT FROM MORE DIGITIAL TRAINING CONTENT.
SUMMER CAMPS
Does your venue host a summer camp? Take it to the next level with an appearance from the CCi Sports Pro Flow Team and Expert Instructors!
We will implment our Instructor Shadow Program and give the campers an enhanced experience they will never forget!
STAFF POWER RANKS
TRAINING GAMES BOOST EMPLOYEE RETENTION.
WE WILL HELP YOU CREATE A FLOW TEAM WITH OUR PREPARED CLINICS AND CHALLENGES TO INCREASE THEIR TRAINING SKILLS AND MAKE TRAINING MORE FUN!
DIGITAL CONTENT
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GAIN ACCESS TO DIGITAL TRAINING, ONLINE COURSES AND OTHER PREPARED CONTENT RELATED TO THE SHEET WAVE ATTRACTION FOR NEW HIRES ON GOING STAFF TRAINING & OPERATIONS.
Take it from our club members, their words, not ours!
join the club as a WAVE venue
CCi Sports emphasizes the importance of continually reviewing and improving education and training for instructors, to ensure the development of quality programs that meet consumer needs and provide consistent training. qualfied & expereienced instructors will lead to more repeat customers - Our success, is your success!
CCI SPORTS TEAM HAS CREATED AND ARE CONTINUING TO DEVELOP AN INTERNATIONALLY STANDARDIZED TRAINING, COACHING AND BASIC OPERATING PROGRAM TO COVER MOST, IF NOT ALL ASPECTS OF SHEET WAVE ATTRACTIONS.
AS WE CONTINUE TO EDUCATE AND OFFER ON GOING TRAInING PROGRAMS AND STANDARIZED TESTING WE WILL BE SUBMITTING OUR TRAINING QUALIFICATIONS PROGRAMS TO AN ACCREDIATION PROcess TO STANDARDIZE THIS TRAINING WORLD WIDE; we WOULD LIKE TO HELP YOUR VENUE OPERATIONS AND STAFF TRAINING TECHNIUES TO FOCUS ON SAFETY AND ENHANCE THE GUEST EXPERIERENCE.
BY JOINING THE CLUB AS A VENUE, YOU WILL HAVE ACCESS TO DIGITIAL TRAINING CONTENT, ON GOING TRAINING PROGRAMS for your staff members AND GET THE BEST BANG FOR YOUR BUCK BEFORE THIS BECOMES A MANDATORY CERFITICATION FOR ALL OPERATORS.
STAFF POWER RANKINGS
This program has been designed to serve as introduction to wave attractions, operational; instructor training and flowboard/bodyboard coaching programs.
Completion of this program, together with a current CCi Sports Club Membership, is required to be a qualified instructor and/or coach.
By joining the CCi Sports Club and obtaining a qualification certificate from the program will: List of Benefits:1. Efficient Job Performance, Staff Evaluaions2. Job Opportunities/Resume Reference3. Access to On Going Training and Digital Content4. Coaching and Clients Opportunities5. Club Perks and Discounts
By joining the CCi Sports Club and obtaining a qualification certificate from the program will: List of Benefits:1. Efficient Job Performance, Staff Evaluaions2. Job Opportunities/Resume Reference3. Access to On Going Training and Digital Content4. Coaching and Clients Opportunities5. Club Perks and Discounts
LEVEL UP
PARTICIPATE IN TRAINING CHALLENGES, PROGRESSION SESSIONS, DIGITIAL TRAINING AND MORE TO LEVEL UP IN STATUS AND EARN PRIZES AND REWARDS!
ONLINE CLINICS
TUNES INTO OUR ZOOM CLINICS AND GAIN ACCESS TO DIGITAL TRAINING CONTENT.
CLUB DISCOUNTS
ENTITLED TO DISCOUNTED CCI SPORTS TRAINING SERVICES AND CLUB SPONSOR DISCOUNTS!
JOB OPPORUNITIES
LEVEL UP THROUGH OUT TRAINING PROGRAMS AND WE WILL PROVIDE YOU WITH A TRAINING CERTIFICATE AND LETTER OF RECOMMENDATION FOR JOBS RELATED.